Return and refund policy

At Veyori, we’re committed to helping you feel clearer, calmer, and more focused every day. We believe in the effectiveness of our product and encourage you to try it consistently for at least 14 days to start seeing results.

If for any reason you’re not satisfied after that time — and you're still within our 60-day money-back guarantee — you can request a refund. Simply reach out to us at support@veyori.com, and we’ll be happy to help.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@veyori.com.

Cancellation Policy

You may cancel or make changes to your order within 24 hours of placing it. After this window, your order may already be processing and we may no longer be able to make changes or cancel it.

If you successfully cancel your order within the 24-hour period, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

We want you to experience the full benefits of Veyori. That’s why we recommend trying your product for at least 14 days before deciding to return it.

If after 14 days you’re still not satisfied, you can request a return within 60 days of your delivery date. Please note that shipping fees (if applicable) are non-refundable.

To start a return, you can either fill out the form on our Contact Us page or email us directly at support@veyori.com. To speed up the process, please include your Order Number or the Name and Email Address used to place the order.

Damaged Items

We do our best to ensure your items arrive safely. If your item arrives physically damaged or defective, please notify us within 72 hours of delivery.

Send a clear photo of the damage to support@veyori.com so our team can review and determine eligibility for a free replacement.

Please note:

• Cosmetic damage to outer packaging does not qualify for a replacement if the product inside is unharmed.

• We do not replace or refund items damaged from misuse, wear and tear, or normal use.

Shipping & Delivery

While we do our best to ship your order promptly, please understand that shipping delays caused by carriers, customs, or unforeseen events are out of our control.

We are not responsible for lost, stolen, or delayed packages. If you encounter an issue, we recommend contacting the shipping carrier directly for the most accurate updates.

Incorrect Shipping Address

Please double-check your shipping address during checkout. If you've made a mistake, let us know within 24 hours. If we are not notified within this time frame, we cannot guarantee a refund or reshipment.

Policy Updates

We reserve the right to make changes to this policy at any time. It is the customer’s responsibility to review our most recent policies before making a purchase.

By purchasing from Veyori, you agree to the terms outlined in this Return & Refund Policy.